LIFETIME WARRANTY CLAIMS:
DEFECTIVE PRODUCTS
Returned products are inspected by the HECOstix, LLC. Warranty Department. If the damage is the result of a manufacturing defect or deviation from factory specifications, we will offer a replacement for the defective product. If the problem was not caused by a manufacturing defect or deviation from factory specifications, the original product will be returned to you. Customer is responsible for shipping and handling cost.
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